Privacy policy
Last updated: June 01 2019
SECTION 1 – WHAT INFORMATION WE COLLECT
When you visit or make a purchase from our store, we collect certain personal information to provide and improve our services.
Information You Provide Directly
We collect:
- Your name, email address, billing and shipping address, and payment information when you make a purchase.
- Account information if you create an account.
- Communications you send us (such as customer service inquiries, reviews, or comments).
Optional Information You May Choose to Provide
You may voluntarily share additional information, including:
Your age group, date of birth, gender, social media handles, location, product or cosmetic usage and concerns, personal characteristics, and responses to our “Skin Quiz” or other surveys.
We use this optional information only to personalize your product recommendations, enhance our skincare guidance, and improve your overall experience.
Information Automatically Collected
When you browse our store, we automatically receive your device’s Internet Protocol (IP) address, browser type, referring site, and pages visited. We may use cookies and similar technologies to understand browsing activity and improve our site.
SECTION 2 – HOW WE USE YOUR INFORMATION
We may use your personal information to:
- Process and fulfill your orders.
- Communicate with you about your order, products, or services.
- Provide personalized product recommendations (such as through our Skin Quiz).
- Improve our website, services, and customer experience.
- Send you marketing communications (only if you opt in).
- Comply with legal obligations.
SECTION 3 – CONSENT
By providing your personal information to complete a transaction, verify a payment, or participate in optional surveys or quizzes, you consent to our collection and use of that information for the stated purpose.
If we ask for information for a secondary reason (like marketing), we will either ask you directly for your expressed consent or provide you with an opportunity to opt out.
You may withdraw your consent at any time by contacting us at info@saharanaturals.com.
SECTION 4 – DISCLOSURE
We may disclose your information if required by law, to comply with legal requests, or to protect our rights, property, or safety.
We do not sell or rent your personal information.
SECTION 5 – THIRD-PARTY SERVICES
Our website is hosted by Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services. Your data may be stored through Shopify’s data storage and databases on secure servers behind a firewall.
You can read Shopify’s privacy statement here: https://www.shopify.com/legal/privacy
We may also use trusted third-party services (like payment processors, shipping carriers, or analytics tools) that collect, use, and disclose your information only to the extent necessary for them to perform the services they provide to us.
SECTION 6 – SECURITY
We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, unauthorized access, disclosure, or destruction.
All sensitive payment information is encrypted via Secure Socket Layer (SSL) technology and processed in accordance with PCI-DSS standards.
SECTION 7 – COOKIES
We use cookies to:
- Remember items in your shopping cart.
- Analyze site traffic and usage through analytics tools.
- Improve your experience by saving your preferences.
You can adjust your browser settings to refuse cookies or alert you when cookies are sent.
SECTION 8 – DATA RETENTION
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.
SECTION 9 – YOUR RIGHTS UNDER VIRGINIA LAW
If you are a Virginia resident, you have rights under the Virginia Consumer Data Protection Act (VCDPA). These include the right to:
- Access the personal data we have collected about you
- Request correction or deletion of your personal data
- Obtain a copy of your data in a portable format
- Opt out of the sale of personal data, targeted advertising, or profiling
We do not sell personal data or use it for targeted advertising.
To exercise these rights, contact us at info@saharanaturals.com with “Virginia Privacy Request” in the subject line.
We will respond within 45 days as required by law. You may appeal any decision by replying with “Appeal” in the subject line.
SECTION 10 – CHILDREN’S PRIVACY
Our website and products are intended for individuals 16 years of age and older. We do not knowingly collect personal data from children under 16.
SECTION 11 – CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Changes take effect immediately upon posting. The date of the latest revision appears at the top of this page.
SECTION 12 – CONTACT INFORMATION
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
📧 info@saharanaturals.com